Privacy Policy

1. Introduction

RT Indianapolis LLC ("we," "us," or "our") operates the website rickthomas.co and the Gracie AI SMS messaging service. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or interact with our SMS messaging services.

2. Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, and phone number
• Company or organization name
• Information you provide when contacting us through our website or via SMS
• SMS messaging data including your phone number, message content, opt-in status, and message delivery information
• Website usage data including pages visited and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send SMS messages related to account notifications, reminders, and customer care through the Gracie AI service
• Process and manage your opt-in consent for SMS messaging
• Improve our website and services
• Comply with legal obligations

4. SMS Messaging Privacy

When you opt in to receive SMS messages from Gracie AI, we collect your mobile phone number and SMS opt-in consent status. The following specific protections apply to your SMS data:

• We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
• We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
• All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

5. Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with service providers who assist us in operating our website and delivering our services, but only to the extent necessary for them to perform their functions. All such service providers are obligated to protect your information. As stated above, text messaging originator opt-in data and consent will not be shared with any third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights and Choices

You have the right to:

• Opt out of SMS messages at any time by replying STOP to any message
• Request information about the data we hold about you
• Request deletion of your personal information
• Contact us with questions about your privacy

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at rick@rickthomas.co.